Apply for a licence

Pension Advisers


The purpose of this page is to make sure that the application process is fully understood.

This section sets out:

  • What is a Pension Adviser?
  • What would this Licence allow you to do?
  • Capital Requirements
  • What do you need to submit? 

What is a Pension Adviser

The Regulations define the regulated activity as – “advising another person on: 

  1. The merits of the person participating in, or being a member of, a personal pension scheme or occupational pension scheme; or
  2. The acquisition or disposal of any interests, rights, benefits or other entitlements in, under or in connection with a personal pension scheme or an occupational pension scheme;

or offering or agreeing to give such advice.”

What would this Licence allow you to do?

The licence would allow you to provide a customer with advice in relation to:

  • becoming a member of a personal pension scheme and/or a specific personal pension scheme;
  • becoming a member of an occupational scheme and/or a particular occupational pension scheme
  • advising on AVCs (whether or not free-standing)
  • transferring rights and/or assets from one pension scheme to another pension scheme
  • taking benefits from a pension scheme.

The regulation of Pension Advisers falls under the scope of the Financial Services (Investment and Fiduciary Services) Act 1989 (the Act). All requirements for the licensing of Pension Advisers can be found under the Financial Services (Pensions) Regulations 2017

Capital Requirements

Firms are required, on an ongoing basis, to self-assess the level of financial resources required to ensure an orderly wind-down, subject to a minimum of the higher of:

  • 4% of Turnover or
  • £15,000

This assesment should take account of the excess on the firm's professional indemnity policy.

What do you need to submit?

  • Application Fee of £7,000. This is reduced to £2,000 if the firm was already carrying out the regulated activity in Gibraltar prior to 1st April 2017.
  • Application Form
  • Business Plan
  • Financial projections
    • Profit and loss account
    • Balance sheet
    • Returns (these need to be on a quarterly basis for the first year and then annually for the following 2 years)
  • Individual Questionnaire (for each individual holding a notifiable position)
  • Body Corporate Questionnaire (for each entity holding a notifiable position)
  • Mapping assessment of how the application meets the relevant legislative threshold requirements (i.e. statutory/regulatory criteria for licensing under relevant Act/s)

Any other document the applicant considers the GFSC should take into consideration as part of the application.

Business Plan

The business plan should clearly and comprehensively set out:

  • What services the firm intends to carry out and how it proposes to conduct the activity
  • Board structure and terms of reference, including details of any sub-committees set up by the Board to assist them carry out their duties
  • The firm’s risk management function
  • An assessment of the main risks facing the firm and how these are to be mitigated
  • The resources that are to be made available and the systems that the applicant intends to employ
  • Target market
  • How clients will be sourced
  • How records will be maintained
  • How, and by whom, any significant decisions will be made
  • Structure charts outlining both in-house and outsourced operations
  • Details of its compliance with the Anti-Money Laundering requirements
  • Details of outsourcing arrangements and how the firm will monitor and oversee these, including the controls implemented by the firm on these arrangements
  • If the applicant forms part of a larger group, details should also be provided of the activities of the group and a description of its structure.
  • How the firm proposes to conduct activities
  • How the firm will ensure that consumers are protected and their suitable needs are met
  • Compliance with AML requirements (if applicable)
    • What reporting lines the firm will establish
    • Business Continuity Plan

The GFSC will be seeking evidence that the firm has considered the risk, compliance and operational issues associated with the proposed activities, as well as evidence that these have been documented and implemented.

Applicants should ensure that the business plan is coherent with the firm’s risk appetite and capacity.

Application Forms

Should you get an error when opening any of the forms, please check the FAQ's for guidance on how to override this.

** All forms are accepted electronically so long as they are submitted from a valid email address pertaining to the firm **



Application Form

Documents referred to in the application form must be clearly referenced to help us process the application swiftly.


RGP Vetting Form

Please note that an 'Individual Questionnaire' or a 'Notifiable Document' MUST be accompanied by a Royal Gibraltar Police Vetting Application Form in accordance with Section 30C of the Proceeds of Crime Act 2015.  The form must be submitted to the Gibraltar Financial Services Commission, who will liaise with the RGP in order to make the relevant enquiries.

For any applicant that is not a Gibraltarian, or has not lived in Gibraltar for the last 10 years, in addition to the RGP vetting form, he/she must also provide the GFSC with a report of their criminal record from the relevant authority in the jurisdiction/s in which they have been ordinarily resident for the last 10 years and/or from any other jurisdiction where the applicant has spent a considerable amount of years resident in the past.  If the report is not in English, this must be accompanied by a translation from a certified Translator.


Notes for completion of the Royal Gibraltar Police Vetting Application Form:

1.     The RGP Vetting Form must be completed by the applicant in full. Should any section be incomplete, this cannot be accepted. 

Note that the section in the form that states ‘To be completed by agency or organisation requiring vet’ should be left blank as this section is to be completed by the GFSC only. 

2.     All RGP Vetting Forms MUST be submitted together with the applicable Individual Questionnaire or Notifiable Document to which it relates. 

Please note that all applications/fit and proper assessments will be kept on hold and not be processed until the original RGP Vetting Form and fee is submitted together with the applicable Individual Questionnaire or Notifiable Document. The same will apply to any incorrect forms submitted.

If an Applicant has submitted an RGP Vetting Form within the last 12 months, please contact the Authorisations Team at to confirm whether the individual is required to re-submit.

Should exceptional circumstances apply, please contact 

3.     The RGP and Individual Questionnaire or Notifiable Document cannot be accepted without any of the following:

a)    Payment of the £10 applicable fee by bank transfer only; and

In order to obtain the relevant bank details, please liaise with the member of staff at the GFSC who is processing the application and they will provide you with the required information. Should you be unsure of the contact details, then please refer your query to 

b)    APPLICATION Reference number. 

Please quote the following payment reference for any bank transfer:

For an individual: “RGPNAMEOFAPPLICANT” 

For payments to settle for more than one applicant: i.e. If the firm is submitting an application for five individuals, the reference should be as follows: “RGPNAMEOFFIRMX5”

For any further queries, please contact and a member of staff will be happy to assist. 

  Individual Questionnaire
  Body Corporate Questionnaire

Body Corporate Questionnaire Warranty

A warranty signature page is required to be submitted with all applications. Please use the reference number quoted on the form.


Individual Questionnaire Directors Declaration

Directors declaration form is required to be signed and submitted with the individual questionnaires. Please use the reference number quoted on the form.


Individual Questionnaire Warranty

A warranty signature page is required to be submitted with all applications. Please use the reference number quoted on the form.


  Pension Advisers Return

Authorisation Fees

Application Fee

The application fee must accompany your application. Please note, if you are applying for more than one licence, aggregate fees will apply.

Description Application Fee
New applicants wishing to provide pension advice £7,000
Existing firms providing pension advice £2,000

Annual Fee

The annual fee is not payable until your application is approved. For details of these please refer to the current Fee Regulations.

Service Level Standards

The current service level standards are:

  • To provide initial feedback to an application within 5 weeks of a complete application being received.
  • Once all of the information has been received from an applicant and the application is therefore considered to be complete, we aim to provide an in principle decision within 4 weeks.

Please be advised that the above service level standards refer to the period of time in which the GFSC holds applications for consideration. Where we require further information or documents from an applicant the service level standards will be suspended until we receive the requested information. The period of time an application is pending because of factors outside the control of the GFSC will not be accounted for under the service level standards.

Please note that should we be unlikely to meet our SLS’s, we will advise you as soon as possible.