Apply for a Licence

Non-Credit Institutions


The purpose of this page is to make sure that the application process is fully understood.

This section sets out:

  • What is a Non-Credit Institution?
  • What would this Licence allow you to do?
  • Capital requirements
  • What do you need to submit?

Non-Credit Institutions

A non-credit institution is a natural or legal person who grants or promises to grant credit agreements which are secured either by a mortgage or by another comparable security on residential immovable property.

The regulation of Non-Credit Institutions falls within the scope of the Financial Services (Investment and Fiduciary Services) Act 1989 and the Mortgage Credit Directive 2014/17/EU.

What would this Licence allow you to do?

A Non-Credit Institution licence permits an institution to carry out mortgage credit activities and advisory services that are set out in Schedule 3 of the Financial Services (Investment and Fiduciary Services) Act 1989.

What does this Licence not cover?

Where a Non-Credit Institution wishes to carry on any activities that are not specified in Schedule 3 of the Financial Services (Investment and Fiduciary Services) Act 1989, it will be required to apply for the relevant requisite licence. For example, if a mortgage credit intermediary wishes to carry on mortgage credit activities, it would need to also apply for a non-credit institution or credit institution licence.

Capital requirements

An Non-Credit Institution is required to hold an initial and ongoing capital of:

  1. £100,000 plus a sum equal to any excess payable under its professional indemnity insurance; or
  2. the sum of
    1. its credit risk capital requirement (calculated in accordance with the Capital Requirements Directive IV (2013/36/EU) and Capital Requirements Regulation (575/2013));
    2. 1% of its total assets, total undrawn commitments and total unreleased amounts under mortgage credit agreements less its intangible assets plus any loan entered into, securitisation position originated or fund position entered into by the institution; and
    3. a sum equal to any excess payable under its professional indemnity insurance.

What do you need to submit?

An application pack is required to be submitted with all the relevant documents.

An application will not be considered complete if there are any outstanding documents.

The application pack must consist of:

  • Application Fee
  • Application Form
  • Business Plan
  • Financial projections for the next 3 years including profit and loss account and balance sheet
  • Individual Questionnaires (for each individual holding a notifiable position)
  • Body Corporate Questionnaires (for each entity holding a notifiable position)
  • Trust Questionnaire (if applicable)
  • Evidence of capitalisation at the minimum regulatory requirement
  • Mapping assessment of how the application meets the relevant legislative threshold requirements (i.e. statutory/regulatory criteria for licensing under relevant Act/s)

Business Plan

The business plan should clearly and comprehensively set out:

  • What services the firm intends to carry out and how it proposes to conduct the activity
  • Board structure including and terms of reference for the board and senior management, details of any sub-committees set up by the Board to assist it to carry out its duties.
  • The firm’s risk management function
  • An assessment of the main risks facing the firm and how these are to be mitigated
  • The resources that are to be made available and the systems that the applicant intends to employ
  • Target market
  • How clients will be sourced
  • How records will be maintained
  • How, and by whom, any significant decisions will be made
  • Structure charts outlining both in-house and outsourced operations
  • Details of outsourcing arrangements and how the firm will monitor and oversee these, including the controls implemented by the firm on these arrangements
  • If the company forms part of a larger group, details should also be provided of the activities of the group and a description of its structure
  • Details of the key internal processes and policies that will be in place, to include but not limited to:
    • General systems and internal controls including details of management information systems to
    • be employed
    • Explanations of reporting lines and segregation of duties
    • The liquidity/solvency policies.
    • The credit and concentration risk policies
    • An outline of how the firm will identify connected exposures
    • Policy in respect of related party transactions
    • The process to be implemented to manage bad and doubtful debt
    • Remuneration policies
    • Details of the compliance and risk management arrangements
    • Internal audit processes
    • Outline of complaint handling procedures
    • The AML/CFT procedures to be put in place
    • Confirmation of accounting systems to be employed
    • Record keeping measures
    • Business continuity arrangements
    • Terms of reference for the board and each of the Committees to be established both at board level and senior management level
    • Conflicts of interest policy

Applicants should ensure that the business plan is coherent with the firm's risk appetite and capacity.

Application Forms

Should you get an error when opening any of the forms, please check the FAQ tab for guidance on how to override this.


Application Form

Documents referred to in the application form must be clearly referenced to help us process the application swiftly.


RGP Vetting Form

Please note that an 'Individual Questionnaire' or a 'Notifiable Document' MUST be accompanied by a Royal Gibraltar Police vetting application form in accordance with Section 30C of the Proceeds of Crime Act 2015. 

(i) The enquiry form must be completed by the applicant in full with BLUE INK on an original form (scanned copies will not be accepted by the RGP).

(ii) £10 will be required to be submitted with the form. This can be paid in cash or you may pay by cheque. If you are paying by cheque please make this payable to the Government General Account.

  Individual Questionnaire
  Body Corporate Questionnaire
  Trust Questionnaire

Where a trust is proposed as part of the shareholding structure of an applicant, the GFSC will need sight of a comprehensive explanation setting out the rationale for the use of such a vehicle within the structure.


Furthermore, the following is required to be submitted together with the Questionnaire


  1. Copy of the trust deed
  2. A written undertaking from the respective trustees to the effect that:
    • the provisions of the trust(s) in respect of beneficiaries, trustee(s) and terms of settlement are as contained in the relevant deed(s) dated [xxx],
    • the resignation of any trustee and, where appropriate, protector will be notified to the Commission forthwith,
    • no other trustee(s) or any additional or different protector(s) will be appointed, without the prior approval in writing of the Commission,
    • any proposed changes to the beneficiaries must be notified in writing to the Commission,
    • any proposed distribution or transfer for value or otherwise of any of the trust assets related to the applicant firm must receive the prior approval in writing of the Commission.
  3. Confirmation from the trustee(s) that they understand that failure to adhere to their undertaking may result in regulatory action against the applicant/regulated firm.

In addition to the Trust Questionnaire and the above listed information, the Applicant is also required to submit Individual Questionnaires for the settlor(s) and any named beneficiaries. This will not apply in cases where the beneficiary is a minor. In these cases, details of the individual will suffice i.e. name, DOB, address, nationality & passport number. When the trust is for example a discretionary family trust where not all beneficiaries are named (i.e. refers to spouse and children/issue of Mr X but does not actually name these individuals) a copy of the ‘letter of wishes’ of the Settlor, if any, will also be required.

In principle, the GFSC does not favour the use of nominee shareholdings for the purposes of holding shares, directly or indirectly, in a regulated firm. The Commission will therefore require that the applicant submit a paper setting out the rationale for the use of these structures in each instance where this is being proposed. This should include comprehensive details as to why it is necessary to hold the shares in this way.

Application Fees

The application fee must accompany your application. Please note, if you are applying for more than one licence, aggregate fees will apply.

Type Nature of Application Application Fee
Non-Credit Institutions Application to be licensed £10,000
Non-Credit Institutions Application for registration of an exclusively tied credit intermediary or an appointed representative £1,500

The annual fee is not payable until your application is approved. For details of these please refer to the current Fee Regulations.

Under the GFSC’s annual fee methodology you pay a minimum base fee which is dependent on the set fee block assigned to your regulated sector. In addition to the base fee, you are also required to pay an additional amount that will be calculated based upon a range of factors including activity and income. To calculate the additional part of your annual fee the GFSC will need to review audited financial data and/or supervisory returns. At licensing stage, you will not yet have the requisite audited financial data or supervisory returns available for the GFSC to calculate the additional part of your annual fee. On this basis, the GFSC will only require you to pay the base fee at this stage and, towards the end of the GFSC’s financial year end (31 March), you will then be invoiced for the remainder of the annual fee which will be calculated based upon the financial data and/or supervisory returns provided by you up until that date.

Details on the payment methods can be requested from the Accounts team.

The current service level standards for Firms are:

  1. To provide initial feedback to an application within 5 weeks of a complete application being received.
  2. Once all of the information has been received from an applicant and the application is therefore considered to be complete, we aim to provide an in principle decision within 4 weeks.

The current service level standards for Individual authorisations are:

  1. To provide initial feedback to an application within 1 weeks of a complete application being received.
  2. Once all of the information has been received from an applicant and the application is therefore considered to be complete, we aim to provide an in principle decision within 2 weeks.

Please be advised that the above service level standards refer to the period of time in which the GFSC holds applications for consideration. Where we require further information or documents from an applicant the service level standards will be suspended until we receive the requested information. The period of time an application is pending because of factors outside the control of the GFSC will not be accounted for under the service level standards.

Please note that should we be unlikely to meet our SLS’s, we will advise you as soon as possible.